Temperature Excursion Tool

The temperature excursion tool is an educational resource intended for use by Canadian healthcare professionals only. If you are a patient or caregiver with a temperature excursion question, please call F. Hoffmann-La Roche Ltd Medical Information Team at 1-888-762-4388 or contact them through email at [email protected].

The temperature excursion tool is designed to help address temperature excursion questions following a potential storage temperature excursion after a F. Hoffmann-La Roche Ltd product has arrived at the healthcare facility or pharmacy. The information provided applies only to unopened product. It does not apply to temperature excursions that may occur during shipping and/or transportation before arrival at the healthcare facility or pharmacy.


What temperature was the product exposed to?


How long was the product exposed at this temperature?

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